Lock Box Program

What is the Lock Box Program?

Padlock laying on a surfaceThe Lock Box Program is intended to provide Police, Fire and Emergency Medical Services (EMS) access to your residence in the event of an emergency where you are unable to open the door.
A key to your residence will be stored in a secure metal storage device, similar to a realtor’s lock box, at your residence. The access code to the lock box will only be available to Police, Fire or EMS personnel and used only during an emergency.

For more information, please contact the Lieutenant Kevin Roesner at 407-599-3312 or kroesner@cityofwinterpark.org.

Who is eligible?

The program is open to all City of Winter Park residents, although the program is targeted towards community members who live alone and are aged 65 and older, or those who are disabled and/or suffer from major medical issues at any age.

What is the cost?

There is no charge to participate in the program if you meet the established target criteria. For all other residents wishing to participate, there is a one time fee of $16.95 to cover the cost of the lock. All participants will have to provide a spare house key to be used in the lock box.

How do I know this is safe?

A police officer from the Winter Park Police Department will install and demonstrate how the lock operates and will answer any questions you may have. The four digit combination on the lock box will only be available to responding emergency personnel and will be re-set to a new combination if utilized.

How do I get started?

To join the program, please fill out the form below.

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Our Vision

Winter Park is the city of arts and culture, cherishing its traditional scale and charm while building a healthy and sustainable future for all generations.